Returns and refunds

Return, Refund & Exchange Policy

All sales are final. We do not offer exchanges.

Returns

Items may be returned only if they meet the following conditions:

• Returned within 7 days of purchase
• Unworn and unwashed
• In their original condition
• All tags attached
• Original receipt included

If these conditions are not met, the return will be denied.

Approved refunds will be issued to the original form of payment used at checkout.
Shipping charges are non-refundable.

Refund Requests

Refund requests must be made within 48 hours of purchase. After this time frame, store credit will be issued instead of a refund.

Digital Products & Business Services

No refunds or returns are available for digital products or “Business with Kayy” services. In these cases, store credit may be issued.

For any additional questions or concerns, please contact us by email at: [email protected]

We appreciate your business!